We are proud of our product, and want you to be also! Satisfaction is 100% Money Back Guarantee. In the event of a return please follow these steps:
1. Contact us through email or phone
- 1(207)450-0300 or 1.866.LVFROGS
2. Print out return label sent to your email & mail.
3. Once we receive the Critter Skimmer back we will issue a refund.
We refund shipping if product has been compromised during shipping, defective, broken, wrong item, and case by case situations.